contacting us :
Please read carefully the
information below. Your taking into consideration of
this information will help us provide you
with as efficient and fast a service as possible.
Any information that you
would like to obtain about WinOptics can be requested by
Email. We will generally answer within 2 days.
Although this service is
primarily offered to registered users, we will try to
accomodate any question you may have about WinOptics or
any problem you may experience.
You can send your question to our
Support by phone
Support by phone is exclusively offered to registered clients.
Our telephone number is indicated in your
If you wish to have information related to our
products, one of our vendors
can contact you by phone. Please send us an
Email with your contact information and we will
call you promptly.
Frequently asked questions
A list of
questions is available on this website. Please take some time to
check whether your question is already covered before
contacting us. Questions are grouped by themes and the
list is updated regularly.
You can also have a
look at our online
tutorials and the free
We are always eager to
listen to your remarks and suggestions. WinOptics
has been created for you. If you have ideas to improve
the user friendliness or the features of WinOptics, do
not hesitate to tell us !
If you are already a
WinOptics user, please check that you have the
latest version of the software. The version number is
shown when you launch the program. You can also
by clicking on the Help|About menu. If you don't
have yet the latest version, you can
download the latest update of WinOptics
You have a problem with a
payment ? You have not received your user key or your
key does not work properly ? You don't want to pay with
a credit card ? For any issue related to purchases and